Shipping and Returns
SHIPPING
We try to ship out product as quickly as possible, usually next-business day, using local courier services. You can expect your order within 5-10 business days of the ship date, depending on the distance. Please ensure that the shipping address entered is correct before submitting your order as incorrect shipping details will incur extra shipping and handling fees and lead to delays in receiving your products.
*Around holidays, peak-season and promotional times, there can be further delays.
*Provinces Excluded from Free Shipping:
| Provinces | Updates |
| Yukon | All postal codes |
| Nunavut | All postal codes |
| Northwest Territories | All postal codes |
| Newfoundland and Labrador | All postal codes except: A0P,A0R,A1A,A1B,A1C,A1E,A1G,A1H,A1N,A2V |
| British Columbia | Free shipping except: V0A,V0B,V0C,V0E,V0J,V0J,V0K,V0L,V0M,V0N,V0N,V0P,V0P,V0R,V0R,V0S,V0T,V0T,V0V,V0V,V0W,V0X,V2A,V7Z,V8E |
| Manitoba | Free shipping except: R0B,R0C |
| Ontario | Free shipping except: P0L,P0T,P0V |
| Quebec | Free shipping except; G0G,J0M |
| Saskatchewan | Free shipping except: S0J |
| Alberta | Free shipping except: T0A,T0B,T0C,T0E,T0G,T0H,T0J,T0K,T0L,T0M,T0P,T0V,T1L,T1W,A0C,T9J,T9K |
*States/area Excluded from Free Shipping:
| American Samoa | All postal codes |
| Micronesia | All postal codes |
| Guam | All postal codes |
| Hawaii | All postal codes |
| Marshall Islands | All postal codes |
| Palau | All postal codes |
| U.S. Virgin Islands | All postal codes |
| Armed Forces Americas | All postal codes |
| Armed Forces Europe | All postal codes |
| Armed Forces Pacific | All postal codes |
| Alaska | All postal codes |
RETURNS
We are unable to accept returns as it is our policy to only send consumable goods directly from our facility. If there is an issue with your shipment or product, please let us know at hi@abokichi.com and we will do our very best to address the issue.