Shipping and Returns

We ship within 7 business days of receiving your order. We use Canada Post for all deliveries unless otherwise requested and you can expect your order within 5 business days of shipping date.

We are unable to accept returns of any food products as it is our policy to only send consumable goods directly from our facility. For non-food products, returns are acceptable with 30 days of placing your order. The cost of return is fully the responsibility of the customer as is the condition of the goods until they reach our facility. Damaged goods or goods not in their original packaging will not be eligible for a refund. To initiate a return, please send an email to info@abokichi.com stating your order number, the item to be returned, and the reason for return.